Subcontractor Terms of Service

By creating an account at /d/signup, clicking “Accept”, or otherwise using the LoadYard subcontractor application (the “Service”), you (“Subcontractor” or “you”) agree to be bound by these Terms of Service (this “Agreement”) between you and 1 Stop Resolutions LLC, a Florida limited liability company doing business as LoadYard (“LoadYard”, “we”, or “us”).

If you do not agree, do not create an account. You must be at least 18 years old and the owner or an authorized representative of an independent subcontracting business to use the Service.

LoadYard is a software-as-a-service communications and matching platform — a venue. We let third-party contractor companies (“Contractors”) — LoadYard’s customers — notify subcontractors about job opportunities via SMS, push notifications, and in-app messages.

LoadYard is not a general contractor, construction manager, staffing agency, employment agency, or labor broker. We employ no one through the Service, we do not supervise or control any work, and we hold no construction licenses. We do not perform, arrange, or take responsibility for any construction work as a principal or agent, we do not assign jobs, and we do not pay subcontractors. Each Contractor on the platform engages subcontractors directly and is solely responsible for its own licensure, permits, insurance, and compliance with applicable law.

Any contract to perform work is formed directly between you and the Contractor that posted the job, on the Contractor’s own work order and terms. LoadYard is not a party to that subcontract.

We do not pay you and we guarantee no work. Contractors pay subcontractors directly per their own terms. LoadYard never collects, holds, or remits payment for work performed. If you have a billing, change-order, claims, or payment dispute, it is between you and the Contractor.

You remain an independent business. Nothing in this Agreement or your use of the Service creates an employment, agency, partnership, or joint-venture relationship with LoadYard or, through us, with any Contractor. You are solely responsible for your own business licenses, contractor licenses, insurance (including liability and workers’ compensation where required), taxes, equipment, personnel, and compliance with all applicable safety laws and regulations (including OSHA).

You log in via SMS one-time passcode to the phone number you register, or via your email. Keep that phone and email secure. You are responsible for any activity on your account, including job acceptances, counter-offers, and GPS check-ins made from it.

You agree to provide accurate signup information (legal name, business details, equipment, home base). If you signed up on behalf of a subcontracting company, you represent that you are authorized to do so.

At signup you provide two separate SMS consents: a required consent for account-related texts (login verification codes, security alerts, and account notifications), and a separate optional consent for job-opportunity notifications. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out; reply HELP for help. Opting out of SMS does not terminate your account by itself.

If you enable push notifications, we’ll send job alerts via your browser/operating system’s push service. If you enable per-job GPS tracking on a job you’ve accepted, we share your live location with the Contractor that posted that job while the job is active. Tracking ends when you mark the job complete or disable tracking in the app.

When you reply “YES” to a job offer, click Accept in the app, or counter at a different rate, you are entering a prospective agreement with the Contractor that posted the job, subject to that Contractor’s work order and any additional requirements (insurance certificates, license verification, signed subcontract, etc.). LoadYard is not a party to that agreement.

Job offers are first-come-first-served: the first eligible YES wins. We may revoke, edit, or cancel a job posting at the Contractor’s request at any time.

You may optionally submit business details (business name, state license number, years in business) for review. If a LoadYard administrator reviews your documents, your profile may display a “✓ Verified business” badge. Contractors may likewise display a verified badge on their profiles.

A verification badge reflects only that LoadYard reviewed the documents presented to it at a point in time. It is not a warranty of licensure, insurance coverage, solvency, workmanship, or fitness of any party, and it does not make LoadYard a party to, or guarantor of, any subcontract. Licenses lapse and businesses change; each party remains responsible for its own due diligence on the other before contracting. We may add, refuse, or remove a badge at our discretion.

After a job is marked complete, you and the Contractor may each leave a 1-to-5 star review of the other party. Reviews are public on Contractor profile pages and your profile. You agree to post reviews in good faith, based on your direct experience with that job. Do not post reviews that are defamatory, harassing, discriminatory, or contain personal information of individuals.

We may remove reviews that violate these Terms or applicable law, but we are not obligated to monitor or moderate reviews.

You agree you will not:

• use the Service for any job that would require you to work without a legally required license or permit, or otherwise violate applicable law, safety regulations (including OSHA), or building codes;
• create multiple accounts, impersonate another subcontractor or business, or share account credentials;
• scrape, crawl, or automate the Service other than by features we explicitly provide;
• use the Service to recruit subcontractors off-platform, spam Contractors, or send harassing or fraudulent messages;
• attempt to reverse engineer, disrupt, or probe the Service for vulnerabilities outside a coordinated-disclosure program.

We process the data you provide (name, phone, business and license details, equipment, geographic location, job responses, SMS history, reviews) to operate the Service. We share it with Contractors on the platform to the extent necessary for them to offer jobs to you. We do not sell your personal information to third parties for advertising.

You may request deletion of your account by emailing dispatchhq@dispatchhq.live. We may retain audit records for up to 5 years to satisfy legal and regulatory obligations (TCPA, contract disputes).

The Service is provided “as is” and “as available”. We make no warranty that jobs will be available, that Contractors will pay promptly, that any particular job will be profitable, or that the Service will be uninterrupted or error-free. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

To the fullest extent permitted by law, LoadYard will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunities, arising out of or related to the Service, whether in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.

Our aggregate liability to you under this Agreement will not exceed one hundred U.S. dollars ($100), which you acknowledge is a fair allocation of risk given that the Service is provided to you free of charge.

You and LoadYard agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the Service (a “Dispute”) will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except that either party may bring a claim in small-claims court if it qualifies.

You waive the right to bring or participate in a class action, class arbitration, or representative action against LoadYard. If this class-action waiver is found unenforceable, then the entire arbitration provision in this Section will be null and void, but the rest of this Agreement will remain in effect.

You may opt out of this Section by emailing dispatchhq@dispatchhq.live with the subject “Arbitration Opt-Out” within 30 days of first accepting this Agreement.

You may stop using the Service and request account deletion at any time. We may suspend or terminate your account if you violate this Agreement, create risk for us or other users, or at our reasonable discretion. Sections that by their nature should survive termination (disclaimers, liability, arbitration, governing law) will survive.

We may update this Agreement by publishing a new version at this URL with an updated version string. If the change is material, we will prompt you to re-accept on your next login before you can continue responding to job offers.

This Agreement is governed by the laws of the State of Florida, USA, without regard to conflict-of-laws principles. Any Disputes not subject to arbitration will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida.

Questions about these Terms? Email dispatchhq@dispatchhq.live.